Privacy Policy
Last updated: February 5, 2026
This Privacy Policy describes how WebhookWatch collects, uses, discloses, and protects personal and service-related data in connection with the website and monitoring service.
1. Personal Data We Collect
WebhookWatch collects limited personal data needed to operate the service, such as:
- Email address
- Name
- IP address
- Technical/session data (such as device details, timestamps, and authentication/session identifiers)
- Billing identifiers (handled by Paddle as Merchant of Record)
WebhookWatch does not intentionally store full response bodies unless required for diagnostics.
2. Monitoring and Service Data
WebhookWatch collects and processes only data necessary to provide monitoring services, including:
- Endpoint URLs
- HTTP status codes
- Response times and latency
- Error messages
- Monitoring timestamps
- Incident and recovery logs
3. How We Use Your Data
WebhookWatch uses data to:
- Provide and improve the service
- Manage billing and subscriptions
- Send customer communications
- Prevent fraud and secure the platform
Data is not sold or shared for advertising or marketing purposes.
4. Third Parties
WebhookWatch uses third parties to operate the service, including:
- Analytics providers (for example, Google Analytics)
- Hosting and infrastructure providers
- Email delivery services
5. Your Rights
Subject to applicable law, you may:
- Request access, correction, or deletion of personal data
- Opt out of marketing communications
6. Data Retention
We retain data for as long as needed to provide the service and meet legal obligations. In general:
- Account data (name, email) is retained while your account is active.
- Monitoring and alert data is retained according to your subscription plan or until deletion.
- Billing identifiers and invoice records are retained for compliance and audit requirements.
- Technical and session data is retained for security and troubleshooting for a limited period.
7. Security
WebhookWatch implements reasonable technical and organizational safeguards.
No system is guaranteed to be completely secure.
8. Policy Changes
WebhookWatch reserves the right to update this Privacy Policy at any time.
Continued use of the service constitutes acceptance of changes.
9. Account and Support Data
WebhookWatch processes account registration details (such as name, email address, and authentication data) and support communications you submit through contact forms or support channels. This information is used to manage accounts, provide support, and maintain service operations.
10. Alert and Notification Data
Alert channels include email addresses and related configuration used to deliver incident and recovery notifications. Alert data is processed only to provide monitoring notifications and service-related communications.
11. Billing and Subscription Data
Subscription status, plan selection, and billing identifiers are processed to manage plan limits and access. Payment transactions are handled by Paddle as Merchant of Record, and Paddle processes payment data under its own policies.
We also record subscription page changes that affect plan access so we can keep account entitlements and support records accurate.
12. Account Deletion and Data Removal
If you request account deletion, we remove or anonymize profile details, monitoring configurations, and alert settings within a reasonable time, subject to operational and legal requirements. Some records may be retained for compliance, fraud prevention, or billing history, such as invoices and payment confirmations.
13. Technical and Usage Metadata
WebhookWatch may process technical metadata such as IP addresses, user-agent strings, timestamps, and authentication/session information for security, fraud prevention, and operational integrity.
14. Cookies and Session Technologies
WebhookWatch uses cookies or similar session technologies necessary to maintain authenticated sessions, protect against abuse, and ensure application functionality.
15. International Processing
Data may be processed in jurisdictions outside your country of residence depending on hosting, delivery, and infrastructure providers. Where required, appropriate safeguards are applied to protect data transfers.
16. Contact for Privacy Questions
For privacy questions or requests, email support@webhookwatch.com.